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Customer Care: Announcements

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01/15/2012 17:26

virt2 outage

virt2 became unresponsive and had to be brought down for emergency maintenance.  We're working to bring it back up as soon as possible.  We appreciate your patience.


11/23/2011 12:46

Happy Thanksgiving!

Our call center will be closed for the holiday and will resume normal hours on Friday.  The tech staff will still be avaliable via the ticketing system.


10/29/2011 15:34

VDS22 Network Outage

We are currently experiencing a network outage affecting VPS server VDS22, Our engineers are working on this issue and we will provide updates as soon as we recieve them.


10/09/2011 06:33

virt7c Maintenance

At this time we are performing maintenance on virt7c as it became unresponsive and required a reboot.  It is currently back up but the mail service is stopped for maintenance.  We appreciate...

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09/18/2011 16:19

VPS Servers VDS14 & VDS18

Currently VDS Servers VDS14 and VDS18 are experiancing  network connectivity issues. Our engineers are currently working on this issue and will provide updates as we recieve them.

...

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08/04/2011 11:46

Datacenter Outage

At approximately 11:40am, our primary datacenter experienced a power outage that impacted all customers in the facility, including customers of WebIntellects. Power was quickly restored and our...

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07/15/2010 12:09

Spam Prevention Upgrades

In the never ending quest to limit the amount of Spam our clients receive we have decided to add another layer of service in front of...

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04/11/2010 12:04

Virtual Private Server Physical Node Upgrades

Last month WebIntellects started upgrading all its older Private Server Nodes to our new Dell servers. The new servers are faster and are loaded with more...

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11/25/2009 18:57

Server Upgrade From Plesk 8.6 to 9.2

WebIntellects is pleased to announce that all Plesk servers have been upgraded from Plesk 8.6 to 9.2. All upgrades were completed without issue and we are...

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10/27/2009 11:50

Posting Reviews = Rewards

Posting Reviews = Rewards

Introduction:

WebIntellects knows we have many happy clients out there. They email us all the time. But we know...

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  • Multiple network provider backbones (AT&T, Sprint, Qwest, Level(3), XO, Savvis)
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  • Constant service upgrades


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Don't know how you guys do it... but you have the fastest tech support email on the planet. Thanks for your incredible turn around time on my questions.
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