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Customer Care: Knowledgebase

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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

How Do I Close An Account?
There are two management options: 1) CLOSURE: Complete account closure to include all services...
Views: 231
How Does Your Billing Cycle Work?
Credit Card Billing: All credit cards are automatically billed once on your anniversary billing...
Views: 250
I did not pay my bill and now am in collections.
After your account is delinquent 60 days, we will delete all account information, including all...
Views: 231
What Is Your Refund Policy?
Refunds are only given within the first 30 days of service and must fall within our 30-Day Money...
Views: 235
Which Payment Methods Do You Offer?
We accept payments via check, money order, cashier's check, credit card, debit card, PayPal, and...
Views: 220

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